Privacy UK & EEA
Soter Analytics LTD understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and uses Our Services and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
- “Account” means an account required to access and/or use certain areas and features of Our Site;
- “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
- “Our Site” means the website, www.soteranalytics.com and www.soterspine.com
- “Our Services” means any hardware or software owned and operated by Soter Analytics LTD, including but not limited to the SoterSpine solution.
- “We/Us/Our” means Soter Analytics LTD, a limited company registered in England under company number 10782975
2. Information About Us
Our Site, and Our Services, are owned and operated by Soter Analytics LTD, a limited company registered in England under company number 10782975.
3. Scope – What Does This Policy Cover?
4. What Data Do We Collect?
Some data will be collected automatically by Our Site and Our Services, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site and Our Services, We may collect some or all of the following data:
4.2 date of birth;
4.5 weight, height or other body characteristics;
4.6 business/company name;
4.7 job title;
4.9 contact information such as email addresses and telephone numbers;
4.10 demographic information such as post code, preferences and interests;
4.11 IP address (automatically collected);
4.12 web browser type and version (automatically collected);
4.13 operating system (automatically collected);
4.14 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);
4.15 activity information collected from, but not limited to, wearable sensors.
5. How Do We Use Your Data?
5.1 All personal data is stored securely in accordance with the principles of the Data Protection Act 2018. For more details on security see section 6, below.
5.2 We use your data to provide the best possible products and services to you. This includes:
5.2.1 Providing and managing your Account;
5.2.2 Providing and managing your access to Our Site and Our Services;
5.2.3 Personalising and tailoring your experience on Our Site and Our Services;
5.2.4 Supplying Our products and services to you;
5.2.5 Personalising and tailoring Our products and services for you;
5.2.6 Responding to communications from you;
5.2.7 Supplying you with email that you have subscribed to (you may unsubscribe or opt-out at any time;
5.2.8 Market research;
5.2.9 Analysing your use of Our Site and Our Services to enable Us to continually improve Our Site and Our Services and your user experience;
6. How and Where Do We Store Your Data?
6.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it up to a maximum of 5 years after you last use Our products and services. After 5 years, We will automatically delete your personal data.
6.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). This is superseded if international law or a specific agreement with your employer requires Us to store data in the country of origin.
6.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site and Our Services.
6.4 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
7. Do We Share Your Data?
7.1 We may share your data with other companies in Our group. This includes Our holding company and its subsidiaries.
7.2 We may share your data with your employer, if Our agreement with your employer states for the data to be shared.
7.3 We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
7.4 We may compile statistics about the use of Our Site and Our Services including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
7.5 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
8. What Happens If Our Business Changes Hands?
9. How Can You Control Your Data?
9.1 When you submit information via Our Site and Our Services, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).
9.2 You may request we delete or return your personal data at any point. Once this request has been actioned you will lose any current or future access to our solutions.
10. Your Right to Withhold Information
10.1 You may access certain areas of Our Site or Our Services without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
11. How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at email@example.com, or using the contact details below in section 13.
13. Contacting Us
Leave A Request
One of Our Team Members will Contact You