Privacy USA, Canada, Rest of World


Background:

Soter Analytics International LTD understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and uses Our Services and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site and Our Services. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site or Our Services. If you do not accept and agree with this Privacy Policy, you must stop using Our Site and Our Services immediately.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

  • “Account” means an account required to access and/or use certain areas and features of Our Site;
  • “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
  • “Our Site” means the website, www.soteranalytics.com and www.soterspine.com
  • “Our Services” means any hardware or software operated by Soter Analytics International LTD, including but not limited to the SoterSpine solution.
  • “We/Us/Our” means Soter Analytics International LTD, a limited company registered in England under company number 11889917

2. Information About Us

Our Site, and Our Services, are operated by Soter Analytics International LTD, a limited company registered in England under company number 11889917.

3. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site and Our Services. It does not extend to any websites that are linked to from Our Site and Our Services (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What Data Do We Collect?

Some data will be collected automatically by Our Site and Our Services, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site and Our Services, We may collect some or all of the following data:

4.1 name;

4.2 date of birth;

4.3 age;

4.4 gender;

4.5 weight, height or other body characteristics;

4.6 business/company name;

4.7 job title;

4.8 profession;

4.9 contact information such as email addresses and telephone numbers;

4.10 demographic information such as post code, preferences and interests;

4.11 IP address (automatically collected);

4.12 web browser type and version (automatically collected);

4.13 operating system (automatically collected);

4.14 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);

4.15 activity information collected from, but not limited to, wearable sensors.

5. How Do We Use Your Data?

5.1 All personal data is stored securely in accordance with the principles of the Data Protection Act 2018. For more details on security see section 6, below.

5.2 We use your data to provide the best possible products and services to you. This includes:

5.2.1 Providing and managing your Account;

5.2.2 Providing and managing your access to Our Site and Our Services;

5.2.3 Personalising and tailoring your experience on Our Site and Our Services;

5.2.4 Supplying Our products and services to you;

5.2.5 Personalising and tailoring Our products and services for you;

5.2.6 Responding to communications from you;

5.2.7 Supplying you with email that you have subscribed to (you may unsubscribe or opt-out at any time.

5.2.8 Market research;

5.2.9 Analysing your use of Our Site and Our Services to enable Us to continually improve Our Site and Our Services and your user experience;

6. How and Where Do We Store Your Data?

6.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

6.2 Your data will be stored in the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein) and your country of origin if in the USA or Canada. This is superseded if international law or a specific agreement with your employer requires Us to store data in the country of origin.

6.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site and Our Services.

6.4 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

7. Do We Share Your Data?

7.1 We may share your data with other companies in Our group. This includes Our holding company and its subsidiaries.

7.2 We may share your data with your employer, if Our agreement with your employer states for the data to be shared.

7.3 We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

7.4 We may compile statistics about the use of Our Site and Our Services including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

7.5 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

8. What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

9. How Can You Control Your Data?

When you submit information via Our Site and Our Services, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

10. Your Right to Withhold Information

10.1 You may access certain areas of Our Site or Our Services without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

10.2 You may restrict your internet browser’s use of Cookies. For more information, see section 12.

11. How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £25. Please contact Us for more details at info@soteranalytics.com, or using the contact details below in section 13.

12. Cookies

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and Our Services and to provide and improve Our products and services. Our Site also uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site.

13. Contacting Us

If you have any questions about Our Site and Our Services or this Privacy Policy, please contact Us by email at info@soteranalytics.com. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

14. Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and Our Services and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site and Our Services following the alterations. We recommend that you check this page regularly to keep up-to-date.

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One of Our Team Members will Contact You

By submitting this form, you confirm that you have read and agree to the Privacy Policy and Terms & Conditions and consent to the storage and usage of the personal data submitted to allow a team member to contact you. You also wish to sign up for our monthly newsletter to receive the latest updates from the Soter Team. You can unsubscribe at any time.

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